Healthcare Customer Service Representative

Job Summary

A company is looking for a Healthcare Customer Service Associate.

Key Responsibilities

• Assist customers with inquiries regarding health plans and coverage
• Troubleshoot issues and provide product and service information
• Ensure overall customer satisfaction through various communication channels

Required Qualifications

• Must be 18 years of age or older
• High school diploma or GED equivalent
• Ability to work flexible shifts, including nights and weekends
• Must pass a criminal background check
• Experience in a customer service role is preferred