Healthcare Customer Service Representative

Job Summary

A company is looking for a Healthcare Customer Service Representative to provide exceptional support and service to clients.

Key Responsibilities

• Provide empathetic customer support via phone and email, managing inquiries related to Medicare and Value-based Care
• Process and validate medical record requests while adhering to HIPAA regulations to protect patient information
• Review patient insurance claims and update billing system data accurately

Required Qualifications

• Healthcare Support Experience
• Phone/Email/Chat Experience
• Minimum 1 year of Customer Service Experience
• Minimum 1 year of Call Center Experience
• Health Insurance Verifications Experience (Highly Preferred)