Healthcare Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative - Part Time (Remote).

Key Responsibilities

• Handle medical collections and respond to telephone inquiries using standard procedures
• Gather information, perform research, and resolve customer inquiries effectively
• Assist in planning and implementing department goals while making recommendations for improvement

Required Qualifications, Training, and Education

• High school diploma or college degree from an accredited institution
• Two to five years of experience in medical revenue cycle management preferred
• Medical experience or knowledge required
• Spanish fluency is preferable
• Proven understanding of the medical revenue cycle and HIPAA regulations