Healthcare Customer Service Representative

Job Summary

A company is looking for a Healthcare Customer Service Representative.

Key Responsibilities

• Make outbound calls to patients, members, and customers to schedule appointments and conduct surveys
• Assist members and patients with benefits and insurance information while providing empathetic support
• Enhance patient healthcare experiences through proactive outreach and communication

Required Qualifications

• High School Diploma or General Education Degree (GED) required
• Strong computer experience, including data entry and navigation
• Experience with Microsoft Outlook and Word
• Ability to adhere to daily schedules and duties
• Must provide two monitors of at least 22 inches with HDMI and Display ports