Healthcare Customer Service Representative

Job Summary

A company is looking for a Healthcare Customer Service Rep.

Key Responsibilities

• Make outbound calls to patients, members, and customers to schedule appointments and provide healthcare information
• Conduct surveys and assist members with benefits and insurance inquiries
• Enhance patient healthcare experiences through empathetic support and outreach

Required Qualifications

• High School Diploma or General Education Degree (GED) required
• Strong computer experience, including data entry and Microsoft Outlook and Word
• Ability to adhere to daily schedules and duties
• Must provide two monitors of at least 22 inches with HDMI and Display ports
• Required internet speed of 100 Mbps download and 20 Mbps upload