Healthcare Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to provide support in a remote healthcare environment.

Key Responsibilities

• Manage incoming calls related to Healthcare Member and Provider inquiries
• Ensure understanding of how actions impact member experience
• Utilize web cameras for enhanced interaction visibility

Required Qualifications

• High School diploma or equivalent is required
• Must have a private workstation and reliable internet connection
• Call center experience is preferred
• Health insurance experience is a plus
• Ability to navigate multiple computer screens while handling inquiries