Healthcare Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative - MST/PST preferred.

Key Responsibilities

• Manage incoming calls related to Healthcare Member and Provider inquiries
• Ensure understanding of how actions impact the member experience
• Utilize web cameras for enhanced visibility during interactions

Required Qualifications

• High School diploma or equivalent is required
• Must have a private workstation and reliable internet connectivity
• Call center experience is preferred
• Health insurance experience is preferred
• Ability to navigate multiple computer screens and input information simultaneously