Healthcare Customer Service Representative

Job Summary

A company is looking for a Healthcare Customer Service Representative (AR) to manage customer inquiries related to billing and insurance.

Key Responsibilities

• Handle inbound and outbound calls to resolve billing and insurance inquiries
• Provide payment options and facilitate payment processing for account balances
• Maintain accurate account documentation and adhere to company policies and guidelines

Required Qualifications

• High School Diploma or equivalent (GED) required
• Prior work experience in a call center and healthcare customer service setting preferred
• Familiarity with medical billing and coding preferred
• Experience with Artiva and Cerner Soarian applications is preferred
• Ability to navigate multiple computer applications and systems effectively