Healthcare Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to provide support in a healthcare inbound call center.

Key Responsibilities:

• Handle a high volume of inbound calls for healthcare member and provider inquiries
• Assist with billing and claims inquiries, enrollment, eligibility verification, and benefits inquiries
• Maintain awareness of performance and actions affecting members

Required Qualifications:

• Customer service experience
• Healthcare experience
• Call center experience
• Data entry experience
• Must have a private workstation and reliable internet connection