Healthcare Customer Service Representative

Job Summary

A company is looking for a Healthcare Customer Service Representative (Remote, GA).

Key Responsibilities

• Handle inbound and outbound calls to resolve billing and insurance inquiries
• Provide payment options and facilitate payment processing for accounts
• Maintain accurate account documentation and adhere to company policies and guidelines

Required Qualifications

• Prior work experience in a call center and healthcare customer service setting preferred
• Familiarity with medical billing and coding, and experience with applications like Artiva and Cerner Soarian preferred
• High School Diploma or equivalent required
• Ability to navigate multiple computer applications and databases effectively
• Self-motivated with the ability to manage work effectively in a remote environment