Healthcare Customer Service Representative

Job Summary

A company is looking for a Healthcare Customer Service Representative.

Key Responsibilities

• Handle inbound and outbound calls to resolve billing and insurance inquiries
• Provide payment options and facilitate payment processing for customers
• Maintain accurate account documentation and adhere to company policies and procedures

Required Qualifications, Training, and Education

• Prior experience in a call center and healthcare customer service setting preferred
• Familiarity with medical billing and coding is preferred
• High School Diploma or equivalent (GED) required
• Ability to navigate multiple computer applications and systems simultaneously
• Self-motivated and able to manage work effectively in a remote environment