Healthcare Customer Service Representative

Job Summary

Passionate about healthcare, the full-time Healthcare Customer Service Representative will make outbound calls to patients and members, schedule appointments, and assist with benefits and insurance information while working remotely.

Key responsibilities

• Conduct outreach to patients for appointment scheduling and health screenings
• Make welcome calls and provide assistance with benefits and insurance inquiries
• Perform outbound calls to conduct surveys and gather patient feedback

Required qualifications

• High School Diploma or General Education Degree (GED) required
• Strong computer skills, including data entry and navigation
• Experience with Microsoft Outlook and Word
• Demonstrated excellent customer service skills
• Ability to provide two monitors with HDMI and Display ports