Healthcare Customer Service Representative

Job Summary

Working remotely, the full-time Healthcare Customer Service Representative will provide inbound customer support, assist with basic technical issues, and document information in databases while delivering exceptional customer experiences.

Key responsibilities

• Provide inbound customer support using a call flow guide
• Help customers resolve basic technical issues
• Track, document, and retrieve information in databases

Required qualifications

• 1+ year of customer service experience
• High school diploma or GED
• Open availability
• Proficiency in fast-paced multi-tasking
• Strong computer navigation skills and PC knowledge