Healthcare Customer Service Representative

Job Summary

Seeking passionate individuals, the remote Healthcare Customer Service Representative will provide inbound customer support, assist with basic technical issues, and document information in databases while enjoying the flexibility of a part-time or full-time role.

Key responsibilities:

• Provide inbound customer support using a call flow guide
• Help customers resolve basic technical issues
• Track, document, and retrieve information in databases

Required qualifications:

• Current Ultimate Medical Academy Graduate
• 1+ year of customer service experience
• Open availability
• High school diploma or GED
• Proficiency in fast-paced multi-tasking and strong computer navigation skills