Healthcare Customer Service Representative

Job Summary

Dedicated and customer-focused, the remote Healthcare Customer Service Representative will provide patient support, verify information, and assist with prescription benefits through inbound and outbound calls.

Key responsibilities

• Provide excellent customer service and patient support
• Verify patient information and assist with concerns regarding prescription benefits
• Gather and review patient billing and medical information while adhering to federal guidelines

Required qualifications

• 1 year of call center experience
• Ability to work any 8-hour shift between 8am-9pm EST, Monday to Friday
• Strong commitment to customer service and patient support
• Familiarity with healthcare programs and regulations
• Capability to operate effectively in a fast-paced environment