Healthcare Customer Service Representative
Job Summary
Supporting customer service operations in a high-volume remote environment, the full-time Healthcare Customer Service Representative will handle customer interactions professionally and efficiently while adhering to established processes and maintaining productivity standards during a temporary assignment.
Key responsibilities
- Manage customer service operations by efficiently handling customer inquiries and interactions
- Participate fully in training and quickly apply new information to maintain quality and accuracy
- Ensure reliable attendance and adherence to assigned schedules in a structured remote work environment
Required qualifications
- Minimum of 1 year of customer service call center experience in healthcare, medical, or pharmacy
- Keyboarding skills of at least 45 WPM with 95% accuracy
- High school diploma or equivalent; associate degree preferred
- Ability to work effectively in a high-volume environment with reliable attendance
- Private, dedicated workspace free from distractions during scheduled work hours
Complete Job Description
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