Healthcare Customer Service Representative
Job Summary
Seeking dedicated individuals, the remote Healthcare Customer Service Representative will deliver exceptional patient support, verify patient information, and handle prescription inquiries while working full-time in a fast-paced environment.
Key Responsibilities
- Deliver exceptional customer service and patient support
- Verify patient information accurately and efficiently
- Handle inbound and occasional outbound calls regarding prescription benefit inquiries and concerns
Required Qualifications
- Minimum of 1 year of recent call center experience
- High School Diploma or equivalent
- Strong attention to detail and accuracy in data entry
- Ability to meet and maintain all required KPIs and performance metrics
- Ability to work scheduled shifts without interruptions
Complete Job Description
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