Healthcare Customer Service Representative
Job Summary
To support a growing remote team, the part-time hourly Healthcare Customer Service Representative will provide patient support, verify patient information, and assist with prescription benefit inquiries while working flexible hours between 8am-9pm EST.
Key responsibilities
- Provide excellent customer service and support to patients
- Verify patient information and assist with inquiries regarding prescription benefits
- Gather and review patient billing and medical information while adhering to federal guidelines
Required qualifications
- Minimum of 1 year of recent call center experience
- Knowledge of medical terminology, HIPAA regulations, and patient privacy practices is a plus
- High school diploma or equivalent
- Ability to maintain a private, quiet, and distraction-free workspace
- Basic technical troubleshooting skills for common remote work issues
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 41,964 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
