Healthcare Customer Support Team Lead

Job Summary

A company is looking for a Healthcare - Customer Support Team Lead.

Key Responsibilities

• Manage daily operations and ensure team performance meets quality standards
• Oversee hiring, onboarding, training, and team building activities
• Provide support to program managers and maintain communication with external partners

Required Qualifications

• 2+ years of experience as a support Team Lead or equivalent
• Advanced proficiency in G-Suite/MS-Office
• Experience in managing and mentoring other managers
• Strong ability to detect and mitigate team risks
• Proven track record of building positive relationships with employees and partners