Healthcare Experience Strategy Director

Job Summary

A company is looking for a Director of Experience Strategy (Healthcare).

Key Responsibilities

• Identify and lead project discovery activities, including audits, benchmarking, and stakeholder interviews
• Develop actionable insights and strategic direction for UX, Design, and Content strategy solutions
• Lead experience strategy for digital transformation efforts within healthcare systems

Required Qualifications

• 10+ years of experience in healthcare
• Highly strategic thinker with experience in leading workshops for senior clients
• Strong core domain knowledge of the healthcare industry
• Experience managing and mentoring junior strategists and UX designers
• Familiarity with digital transformation projects for complex hospital systems