Healthcare Implementation Director

Job Summary

The full-time remote Healthcare Implementation Director will manage the delivery of services and technology to clients by overseeing implementation activities from pre-sales support through production verification, ensuring project milestones are met and fostering strong client relationships.

Key responsibilities

• Coordinate and manage implementation efforts, ensuring alignment with project plans and client expectations
• Establish and maintain professional relationships with client departments, serving as the primary point of contact
• Lead process improvement initiatives and support the transition to Client Services and Network Operations

Required qualifications

• Bachelor's Degree
• PMP Certification preferred
• 5+ years of experience in program and complex project management within healthcare
• Knowledge of health claims systems such as Facets, Amisys, or QNXT
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio, Project)