Healthcare Insurance BPO Agent

Job Summary

A company is looking for a BPO Agent (Healthcare Insurance).

Key Responsibilities of the BPO Agent:

• Guide individuals through selecting a healthcare insurance plan tailored to their needs
• Conduct inbound and outbound calls using company-provided leads
• Deliver a positive customer experience while meeting sales goals

Qualifications and Skills for the BPO Agent:

• Minimum 1 year of Medicare/Medicaid insurance sales experience
• Minimum 1 year in an inbound/outbound call center environment
• Strong sales drive and competitive nature
• Proficiency with Microsoft Office and ability to learn proprietary systems
• Reliable internet connection and ability to work EST hours from any U.S. time zone