Healthcare Intake Specialist

Job Summary

Working remotely on a contract basis, the Healthcare Intake Specialist will manage incoming provider calls, convert information into electronic records, and facilitate benefit authorizations while adhering to departmental standards.

Key responsibilities

• Handle incoming calls from providers regarding authorization details and updates
• Convert provider and member information into electronic records and verify eligibility and coverage
• Facilitate prior authorizations and respond to provider inquiries within mandated timeframes

Required qualifications

• High School Diploma or equivalent required
• Minimum of one (1) year of clinical, insurance, or related healthcare experience preferred
• Managed care experience preferred
• Proficiency with Microsoft Office in a Windows environment
• Medical Terminology Certificate is preferred