Healthcare Outreach Specialist

Job Summary

A company is looking for a Healthcare Customer Service - Sr. Outreach Specialist.

Key Responsibilities

• Conduct outbound and inbound calls to promote company services, focusing on eligibility screening for government assistance programs
• Interview patients to gather personal and sensitive information for eligibility determination
• Compile and evaluate personal and financial data while ensuring compliance with information security policies

Required Qualifications

• 2 years of experience in a customer service or call center environment
• Associate's Degree preferred
• Experience working remotely with a private, quiet workspace
• Strong data entry skills
• Ability to manage difficult interactions and demonstrate compassion