Healthcare Outreach Specialist - Remote
Job is Expired
Location: Remote
Compensation: Hourly
Staff Reviewed: Mon, Jul 08, 2024
Job Summary
A company is looking for a Healthcare Outreach Specialist - Remote (Bilingual Preferred).
Key Responsibilities:
- Making outbound and receiving inbound calls to provide detailed information about eligibility services and conduct eligibility screening
- Interviewing patients/members via phone to gather personal/sensitive information to determine eligibility for various programs
- Initiating procedures to refer patients/members to other agencies for assistance as appropriate
Required Qualifications:
- 1+ years in a Call Center environment, both inbound and outbound
- 1+ years experience working with call queues
- 1+ years Customer Service experience
- Experience in healthcare or government benefits or agencies is a plus
- Highly proficient in MS Office (Outlook, Word, Excel, Teams)
COMPLETE JOB DESCRIPTION
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Job is Expired
Company Overview
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