Healthcare Partner Solutions Lead

Job Summary

Leading post-sale success for strategic healthcare partners, the full-time Healthcare Partner Solutions Lead will manage implementation, adoption, and retention efforts remotely, ensuring seamless integration of the platform into daily workflows while driving measurable business outcomes.

Key responsibilities

• Own partner success after the sale by leading onboarding, implementation, and long-term retention efforts
• Serve as the primary contact for partners, building relationships with executive sponsors and operational leaders
• Drive adoption and measurable outcomes by integrating the platform into daily workflows and achieving operational goals

Required qualifications

• 4+ years leading implementations or post-sale delivery for healthcare technology or SaaS platforms
• Experience working with healthcare providers and a strong understanding of ambulatory practice workflows
• Cardiology experience is required; oncology experience is a plus
• Proven ability to manage complex, multi-stakeholder implementations and drive customer success
• Familiarity with ambulatory EHR platforms such as athenaOne, NextGen, or eClinicalWorks