Healthcare Reimbursement Coordinator

Job Summary

Providing direct assistance to customers with reimbursement inquiries, the full-time Customer Reimbursement Coordinator will verify insurance benefits, assist with claims processing, and initiate prior authorizations while working remotely.

Key responsibilities

• Respond to customer inquiries regarding reimbursement policies and claims status through various communication channels
• Assist customers in completing and submitting reimbursement claims while ensuring compliance with relevant regulations
• Conduct regular quality checks and maintain organized records of customer interactions and claims processing

Required qualifications

• Associate's degree in business, healthcare administration, or a related field; bachelor's degree preferred
• Minimum of 4 years of experience in customer service or healthcare reimbursement
• Strong understanding of reimbursement processes and regulations
• Proficiency in using customer support software and reimbursement management systems
• Certification in healthcare reimbursement or a related field is a plus