Healthcare Reimbursement Coordinator

Job Summary

A company is looking for a Healthcare Reimbursement Support Coordinator (Remote).

Key Responsibilities

• Handle inbound/outbound calls, ensuring efficient one-call resolution
• Create and update patient referrals and applications accurately
• Provide empathetic support throughout the reimbursement process, guiding patients from initial contact to final approval or denial

Required Qualifications

• High school diploma, GED, or equivalent work experience
• 1-3 years of customer service or healthcare-related experience preferred
• Familiarity with call center or hub services preferred
• Knowledge of Medicare, Medicaid, and commercial insurance policies preferred
• Ability to multitask while using multiple software tools