Healthcare Scheduler

Job Summary

To support efficient patient access to care, the full-time hourly Healthcare Scheduler will coordinate complex appointment scheduling, communicate with members and care teams, and maintain accurate scheduling data in a remote work environment.

Key responsibilities:

• Manage escalated or complex appointment scheduling and rescheduling needs that cannot be automated
• Communicate directly with members, caregivers, and care team members to resolve scheduling conflicts
• Collaborate with clinicians and administrative coordinators to ensure alignment on visit logistics and priorities

Required qualifications:

• 2+ years of experience in healthcare scheduling, patient access, or care coordination (home-based or primary care preferred)
• Proficiency with scheduling software and electronic medical records (EMR)
• Strong organizational skills and ability to balance multiple priorities in a fast-paced environment
• Demonstrated empathy, professionalism, and a patient/member-first mindset in interactions
• Ability to thrive in a dynamic, technology-driven healthcare environment