Healthcare Scheduling Coordinator

Job Summary

A company is looking for a Scheduling Coordinator responsible for coordinating and scheduling patients for services at various ophthalmology and optometry practices.

Key Responsibilities

• Receive inbound patient calls in a high-volume call center environment and schedule appointments with the appropriate provider
• Collect relevant patient demographic information and educate patients on the referral process
• Maintain patient confidentiality and perform other duties as assigned by management

Required Qualifications

• 2 years of experience in healthcare or a related field
• Bilingual in English and Spanish
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Strong customer orientation and servicing skills
• Experience with various system applications, preferably NextGen