Healthcare Service Representative

Job Summary

A company is looking for a Healthcare Service Representative I for the Patient Access Center, remote position.

Key Responsibilities

• Schedule and confirm appointments promptly and courteously
• Handle cancellations and provide comprehensive service to resolve caller requests
• Utilize computer skills effectively to manage applicable software

Required Qualifications

• High School diploma or GED from an accredited program
• 1+ years of experience in a high-volume contact center or customer service
• Proven excellent customer service and telephone etiquette skills
• Proven critical thinking skills
• Ability to fluently speak, write, and understand English