Healthcare Services Representative

Job Summary

A company is looking for a Healthcare Services Representative I, responsible for scheduling and confirming patient appointments while providing excellent customer service.

Key Responsibilities

• Schedule and confirm appointments promptly and courteously
• Handle cancellations and resolve patient inquiries efficiently
• Maintain computer skills to effectively utilize relevant software

Required Qualifications

• High School diploma or GED from an accredited program
• 1+ years of experience in a high-volume contact center or customer service
• Proven customer service and telephone etiquette skills
• Ability to fluently speak, write, and understand English