Healthcare Team Leader
Job is Expired
Location: Remote
Compensation: Salary
Reviewed: Tue, Dec 30, 2025
Job Summary
A company is looking for a Healthcare Team Leader to lead a team of agents in a remote setting.
Key Responsibilities
- Lead and motivate a team of customer service agents to achieve performance metrics
- Monitor agent performance, providing coaching and feedback to enhance service quality
- Identify training needs and conduct training sessions for team skill enhancement
Required Qualifications
- Graduate of any 4-5 years course
- 4 to 5 years of BPO Operations experience
- 2-3 years of US Healthcare BPO Team Leader experience
- Experience with plans, billing/claims, and Medical & Dental
- Strong knowledge of insurance policies, coverage, and regulations
COMPLETE JOB DESCRIPTION
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Job is Expired