Healthcare Team Leader

Job is Expired
Location: Remote
Compensation: Salary
Reviewed: Tue, Dec 30, 2025

Job Summary

A company is looking for a Healthcare Team Leader to lead a team of agents in a remote setting.

Key Responsibilities
  • Lead and motivate a team of customer service agents to achieve performance metrics
  • Monitor agent performance, providing coaching and feedback to enhance service quality
  • Identify training needs and conduct training sessions for team skill enhancement
Required Qualifications
  • Graduate of any 4-5 years course
  • 4 to 5 years of BPO Operations experience
  • 2-3 years of US Healthcare BPO Team Leader experience
  • Experience with plans, billing/claims, and Medical & Dental
  • Strong knowledge of insurance policies, coverage, and regulations

COMPLETE JOB DESCRIPTION

The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...