Healthcare Technical Support

Job Summary

A company is looking for a Healthcare Technical Support.

Key Responsibilities

• Provide quality support to users by responding to inquiries and resolving issues related to telecommunications networks, computer hardware, and core business applications
• Isolate problem sources and collaborate with internal teams and vendors to resolve issues
• Develop and maintain documentation of all activities and follow up with users to ensure problem resolution

Required Qualifications

• High school diploma or equivalent
• Six months to one year of experience in telecommunications or applications programming
• Proficient computer navigation skills with various software packages
• Basic knowledge of telecommunications equipment and systems
• Ability to manage multiple tasks/projects and deadlines simultaneously