Healthcare Virtual Assistant

Job Summary

To support a growing healthcare practice, the full-time Healthcare Virtual Assistant will manage patient registration, insurance verification, and appointment scheduling while working remotely.

Key responsibilities

• Greet patients and caregivers, collect demographic information, and maintain patient records in compliance with HIPAA regulations
• Verify insurance coverage, obtain pre-authorizations, and communicate patient financial responsibilities
• Schedule and coordinate patient appointments, ensuring optimal provider availability and smooth patient flow

Required qualifications

• Allied medical background or relevant healthcare experience
• Proficiency in Electronic Health Records (EHR) and practice management systems
• Knowledge of insurance verification processes and billing documentation
• Experience in patient registration and intake procedures
• Ability to manage multiple tasks and prioritize effectively in a remote environment