Healthcare Virtual Assistant

Job Summary

To support patient care and administrative efficiency, the full-time Healthcare Virtual Assistant will manage patient registration, insurance verification, and appointment scheduling while working remotely.

Key responsibilities

• Greet patients and caregivers, collect demographic information, and maintain accurate patient records in compliance with HIPAA
• Verify insurance coverage, obtain pre-authorizations, and communicate patient financial responsibilities
• Schedule and coordinate patient appointments, ensuring optimal provider schedules and managing waitlists

Required qualifications

• Experience in patient registration and intake processes
• Familiarity with Electronic Health Records (EHR) systems
• Knowledge of insurance verification and authorization procedures
• Ability to work independently in a remote setting
• Mid-level experience in a healthcare administrative role