Help Desk Analyst

Job is Expired
Location: Remote
Compensation: Hourly
Reviewed: Wed, May 28, 2025

Job Summary

A company is looking for a Help Desk Analyst for a contract-to-hire position with a 100% remote opportunity.

Key Responsibilities
  • Provide technical support and troubleshooting for IT-related issues
  • Assist customers with inquiries and resolve technical problems
  • Document and track support requests in the ticketing system
Required Qualifications
  • Experience in troubleshooting technical issues
  • Some customer service experience
  • Entry-level position; no specific degree required
  • Ability to work remotely
  • Willingness to learn and adapt to new technologies

COMPLETE JOB DESCRIPTION

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