Help Desk Specialist

Job is Expired

Location: Remote

Compensation: To Be Discussed

Reviewed: Thu, Apr 17, 2025

Job Category: Information Technology

Weekly Hours: Part Time

Employment Status: Independent Contractor

Employer Type: Employer

Career Level: Entry Level, Experienced

Education Level: Some College

Job Summary

A company is looking for a Help Desk Specialist to support the Personnel Enterprise Decision Support System (PEDSS) contract.

Key Responsibilities

Serve as the first point of contact for help desk users
Troubleshoot hardware, software, and access issues
Escalate complex issues to Tier 2 or engineering support teams

Required Qualifications

Active Secret clearance
Associate degree or equivalent experience
1-2 years in an IT help desk or user support environment

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

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