Help Desk Specialist

Job is Expired

Location: Remote

Compensation: To Be Discussed

Reviewed: Thu, Apr 24, 2025

Job Category: Information Technology

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A company is looking for a Help Desk Specialist to provide advanced troubleshooting support for computer systems and networks.

Key Responsibilities

Provide advanced troubleshooting support and diagnose issues for a user community
Perform routine user maintenance tasks and manage help desk tickets to ensure timely resolution
Document help desk SOPs and support instructions for incident resolution

Required Qualifications

Eligibility to obtain a U.S. Government SECRET / TOP SECRET Clearance
2+ years of relevant experience in computer hardware and software systems
Bachelor's degree in a related field (Computer Science, Information Technology, Engineering)
Advanced troubleshooting skills and experience with computer systems and networks
Ability to diagnose and resolve complex technical issues

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

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