Help Desk Specialist
Job Summary
A company is looking for a Help Desk Specialist to support staff by resolving hardware and software issues.
Key Responsibilities
- Troubleshoot complex technical issues and provide timely solutions
- Maintain ticket queue by processing requests and documenting resolutions
- Coordinate installation, repair, and upgrades of computer hardware and software
Required Qualifications
- Associates degree in Computer Science, Information Technology, Business Technology, or related field, or equivalent work experience
- A+ certification or similar designation is a plus
- Knowledge of spreadsheet software, word processing software, and internet software
- Strong typing skills
COMPLETE JOB DESCRIPTION
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Company Overview
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