Help Desk Support Analyst

Job is Expired

Location: Remote

Compensation: To Be Discussed

Reviewed: Tue, May 20, 2025

Job Category: Customer Service

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A company is looking for a Help Desk Support Analyst to provide technical support and implementation for software products.

Key Responsibilities

Learn technical skills required to resolve customer support cases and requests
Understand team structure and deliver assigned items within established timelines
Gain knowledge of product datasets, codebases, and compliance standards

Required Qualifications

Bachelor's degree in Computer Science, MIS, Information Systems, or engineering fields, or equivalent experience
2 years of relevant experience in software support or helpdesk support
Minimum 1 year of experience with Microsoft SQL Stack (T-SQL, SSIS, SSRS)
Experience with ticketing systems, preferably ServiceNow
Experience with Microsoft Azure and/or Snowflake is a plus

COMPLETE JOB DESCRIPTION

The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

Job is Expired

Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website

The company description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...