Help Desk Support Analyst

Job is Expired

Location: Remote

Compensation: To Be Discussed

Reviewed: Wed, Jun 11, 2025

Job Category: Information Technology

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A company is looking for a Help Desk Support Analyst.

Key Responsibilities

Learn technical skills required to resolve customer support cases/requests
Gain an understanding of various product and service datasets, codebases, and business purposes
Learn compliance standards and leverage documentation related to products and services

Required Qualifications

Bachelor's degree in Computer Science, MIS, Information Systems, or engineering fields, or equivalent experience
2 years of relevant experience in Software support or Helpdesk Support
Minimum 1 year of experience with Microsoft SQL Stack (T-SQL, SSIS, SSRS)
Experience with ticketing systems, preferably ServiceNow
Experience with Microsoft Azure and/or Snowflake is a plus

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

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