Help Desk Technician

Job is Expired

Location: Remote

Compensation: To Be Discussed

Reviewed: Tue, May 06, 2025

Job Category: Information Technology

Weekly Hours: Full Time

Employment Status: Independent Contractor

Employer Type: Employer

Career Level: Entry Level, Experienced

Job Summary

A company is looking for a Help Desk Tech.

Key Responsibilities

Respond to technical assistance requests through various channels and diagnose hardware/software issues
Maintain support documentation and follow help desk procedures for issue resolution
Log interactions in the ticketing system and escalate urgent issues as necessary

Required Qualifications

High School diploma or A+ certification
6+ months of experience with Active Directory
Three or more years of experience in related areas or equivalent education
Knowledge of desktop end-user technologies and office automation software
Desire to stay updated on best practices and technologies

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website

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