Help Desk Technician

Location: Remote

Compensation: To Be Discussed

Reviewed: Fri, Jan 09, 2026

This job expires in: 29 days

Job Category: Information Technology

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Entry Level, Experienced

Job Summary

A company is looking for a HelpDesk Technician (Remote).

Key Responsibilities:

Provide Level 1 technical support via chat or ticketing system
Install, configure, and troubleshoot operating systems, applications, and peripherals
Diagnose and resolve software, hardware, and network issues

Required Qualifications:

Minimum 2 years of experience providing technical or IT help desk support
Strong working knowledge of Windows 10 & Windows 11
Proficiency with Microsoft 365 (Word, Excel, Outlook, Teams)
Solid understanding of TCP/IP, DNS, DHCP, and VPNs
Experience using ticketing systems and remote support tools

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