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Help Desk Technician

Location: Remote
Compensation: To Be Discussed
Reviewed: Thu, Jul 23, 2026
This job expires in: 24 days
Job Category: Information Technology
Employer Type: Staffing Agency
Career Level: Experienced

Job Summary

Supporting the Service Desk's weekend team, the fully remote Help Desk Technician I will provide 24/7 IT support to CDC staff, collaborating with colleagues and driving key IT support policies while utilizing provided tools.

Key responsibilities
  • Assist the Service Desk in delivering IT support to CDC staff on weekends
  • Collaborate with other Service Desk staff to ensure efficient operations
  • Implement and uphold key policies and procedures for IT support
Required qualifications
  • High School Diploma or GED
  • At least 2 years of related experience
  • Proficiency in O365 applications and VPN support
  • Eligibility for National Agency Check with Inquiries clearance level

COMPLETE JOB DESCRIPTION

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