Helpdesk and Cloud Engineer

Location: Remote

Compensation: To Be Discussed

Reviewed: Mon, Mar 30, 2026

This job expires in: 30 days

Job Category: Information Technology

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a Helpdesk and Cloud Operations Engineer.

Key Responsibilities

Administer Office365 and manage end-user computers while ensuring application updates
Monitor and troubleshoot cloud infrastructure, managing application logs and performance trends
Coordinate incident response, problem management, and change management processes

Required Qualifications

5+ years in IT support or systems administration
Experience managing cloud infrastructure, preferably Azure or AWS
Hands-on experience with Microsoft 365 tenant administration
Exposure to cybersecurity practices and security hardening frameworks
Understanding of cloud best practices and application troubleshooting

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Company Overview

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