Helpdesk Support Analyst

Location: Remote

Compensation: To Be Discussed

Reviewed: Mon, Apr 13, 2026

This job expires in: 30 days

Job Category: Information Technology

Employer Type: Staffing Agency

Job Summary

A company is looking for a Helpdesk/Desktop Support Analyst.

Key Responsibilities

Provide end-user technical support for hardware, software, and network-related issues in a Windows 11 environment
Troubleshoot and resolve issues related to Microsoft 365 applications, including Outlook, Teams, and Office Suite
Manage user accounts, permissions, and group memberships within Active Directory

Required Qualifications

Experience in providing technical support in a Windows environment
Familiarity with Microsoft 365 applications
Knowledge of Active Directory management
Ability to perform basic network troubleshooting
Experience with remote support tools

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