Helpdesk Support Professional
Job is Expired
Location: Remote
Compensation: Hourly
Reviewed: Fri, Jun 20, 2025
Job Summary
A company is looking for an IT Help Desk - Remote Contract to Hire.
Key Responsibilities
- Field and resolve telephone calls, chat, and online portal questions from users
- Provide first-tier technical support for hardware, software, access management, and telecom issues
- Assist users with questions and issues related to processes and procedures
Required Qualifications
- Associate's Degree in Computer Science or related field
- Intermediate level knowledge of Microsoft Office Suite applications
- Experience with SharePoint, Project, and Access is highly desired
- Knowledge of desktop Operating Systems (W2K, XP, 7, 8, Mac OS X) is highly desired
COMPLETE JOB DESCRIPTION
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Job is Expired