Helpdesk Technician

Job Summary

Providing technical assistance to computer users, the full-time salaried Helpdesk Technician will resolve computer problems and answer questions for clients remotely, ensuring effective use of hardware and software.

Key responsibilities

• Provide technical assistance to computer users via various communication methods
• Resolve computer problems and answer questions regarding hardware and software
• Assist with the installation and use of operating systems and applications

Required qualifications

• Bachelor's degree in Computer Science, Information Systems, Engineering, or related field
• Six years of experience in a similar role
• Must meet IAT-II requirements
• Active Security clearance