HMIS Application Support Specialist

Job Summary

A company is looking for a HMIS Application Support Specialist.

Key Responsibilities

• Provide technical support to HMIS users and partner agencies
• Manage support tickets and ensure timely responses to service requests
• Assist in compliance with HMIS policies and monitor data quality

Required Qualifications, Training, and Education

• High school diploma or GED equivalent required
• Bachelor's degree preferred, particularly in social work or computer science
• Knowledge of Homeless Management Information System (HMIS) preferred
• Experience with ticketing systems for support management is a plus
• Proficiency in Microsoft Office products is essential